'The Voice' admits to voting snafu on the air
While it didn't derail the show, fans who tried to vote online and via text message had trouble casting their votes using the show's vote-tallying company, Telescope, which also manages voting for FOX's "American Idol" and "The X Factor." The network says that the issues would not have altered the outcome of the vote. Host Carson Daly opened the show with the admission, introducing Telescope CEO Jason George. "Tonight we'd like to be completely upfront with you," Daly said. "We noticed some inconsistencies with this week's texting and online voting."
"Our system caught an inconsistency in a portion of this week's voting data," George explained in a statement. "For fairness, those votes have been removed from Monday and Tuesday's results, but we want to assure fans and artists alike that this in no way affected the outcome for any team."
The network added, in a statement, "On this week's episodes of The Voice, we encountered issues with the systems used for online and SMS voting. We are addressing both issues, and in an abundance of caution are not counting the votes that may have been affected. Telescope, the independent company that administers voting for the show, has certified that removing those votes does not affect the outcome for any team."