Hotel Impossible Add to Favorites | Hotel Impossible
×
Remove from Favorites
Hotel Impossible has been added to your favorites.
OK
CANCEL

It's almost impossible to survive in the highly competitive hotel business without competent customer service, because patrons who experience an unhappy hotel stay often visit online review sites to tell their negative stories. And once word gets around, guests stop coming around. That's when Anthony Melchiorri arrives on the scene. He's a hotel "fixer," the guy hotel operators call when their establishment needs to be overhauled. This hourlong series portrays the tough-love style Melchiorri uses at hotels across the country as he implements changes that include staff retraining and lobby renovations. With more than 20 years of experience in the hospitality business, Melchiorri says he knows the minute he walks into a hotel what needs to be fixed.
Show More »« Less

Language: English Release Date: 09 April 2012 Genres: Reality, Travel Time Period: 2010s

Rate it
4.3
13 Users
S 5, E 5
Crappy Management

The struggling 73-room in Crookston Inn & Convention Center; a surly manager.

Wed, December 17 2014 3:00AM EST TRAV
5 Star Secrets: Miami's Fontainebleau Hotel

Delicious food and cocktails in Miami Beach; a 10,000-foot, two-story penthouse suite.

Tue, December 23 2014 7:00PM EST TRAV
5 Star Secrets: Chicago's Langham Hotel

A $6,000-per-night suite with a spread of dishes.

Tue, December 23 2014 7:30PM EST TRAV
No location selected. Showing details for New York.

Related News and Features